Shipping policy
📦 Shipping Policy – [SkinOluxe]
At SkinOluxe, we’re committed to getting your skincare favorites to you quickly and safely. Below is everything you need to know about our shipping process.
🕒 Processing Times
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Order Processing: All orders are processed within 1–2 business days (excluding weekends and holidays).
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During high-volume periods (e.g., sales or holidays), processing may take up to 3 business days.
🚚 Shipping Rates & Delivery Estimates
| Shipping Option | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | Free |
| Expedited Shipping | 2–3 business days | Free |
| Overnight Shipping | 1 business day | Free |
📦 Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number. You can track your shipment directly through our website or the carrier’s site.
🚫 Shipping Restrictions
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We do not ship to P.O. Boxes or APO/FPO addresses at this time.
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Some skincare products may be restricted in certain countries due to ingredient regulations. We are not responsible for delays caused by customs.
📍 Lost or Damaged Packages
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If your package is lost, stolen, or arrives damaged, please contact us at [skinoluxe@yahoo.com] within 7 days of delivery.
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We’ll work with the carrier to resolve the issue and may issue a replacement or refund.
💬 Questions?
Reach out to our Customer Care team at [skinoluxe@yahoo.com] — we’re happy to help!